We are not only committed to providing you with superior service and unmatched professionalism, but we have also strived to ensure a completely discreet shopping environment.
So we wanted to provide you with the following information concerning our Discreet Billing and Shipping, Privacy, and Customer Service policies.
Any charge on your credit card statement will read
- Your invoice will reference the name of our site and the titles/names of adult product will be listed.
Discreet, Fast Shipping:
All orders received before 3:00pm ET are processed the same day (Monday through Friday). Remember the products have to be In-Stock: Ships Immediately.
Click here for more information about Same Day Shipping.
Discreet Customer Service:
All order confirmation emails will be sent from
and our company name will be listed as
- You can turn off Order Confirmation emails in the "Your Account" section located at the top of the page.
- In the case that a customer service rep has to call you they will only discuss contents of an order with the individual who placed the order.
- We will only call the phone number you provide, if we have a problem with your order and receive no reply via email or in some cases to validate suspicious account activity.
- Our customer service department is administered 100% in house and not outsourced to a third party.
Complete Customer Privacy:
We value your privacy and will not sell any of your personal information to third parties. Please read our full
We do send promotional emails which consist of coupons, new site features and other customer related information. You can unsubscribe by accessing the "Notification Options" section of your Account.